Utility Bill Assistance

The Citizens Energy Oil Heat Program

  • has delivered millions of gallons of discount home heating oil to poor and elderly households in Massachusetts and other cold weather states since 1979.  This unique program helps protect needy families from volatile heating oil prices, which often leave households having to choose between heating the home and paying for other life essentials, such as food, health care, or clothing.

Bill Assistance Programs

State Government Assistance Programs

Here is a list of state bill assistance programs. Municipal government or non-profit organizations may also offer bill assistance options.

Access To Care

  • Access to Care® is a model primary health care program by Suburban Primary Health Care Council serving low-income uninsured individuals in suburban Cook County, Illinois and in northwest Chicago (west of Pulaski Road AND north of North Avenue)
  • The Access to Care program is a unique public/private partnership making primary health care and the ancillary pharmacy, laboratory and radiology services available to those individuals caught in the gap between eligibility for public health insurance programs and having private insurance.

DuPage Physician’s Medical Assistance Program (DPMAP)

  • DuPage County Human Services provides financial assistance for medical fees, eyeglasses, dental fees, prescriptions and supplies.
  • Clients cannot exceed 125% of poverty to receive CSBG funds. Client cannot have private or work related health insurance, Medicare supplemental insurance, or Medicaid. Must show proof of 90-day income, DuPage County residency, and Social Security Cards for all household members.

Rental Housing Support Program

  • The Illinois Rental Housing Support program is the nation’s largest state rental assistance program. The RHS program will provide rent subsidies for an estimated 4,000 “rent burdened” households making ends meet on extremely low incomes.
  • The program is designed to utilize Local Administering Agencies (LAAs) that will manage the program locally in their area. Potential LAAs will apply for funding, and will contract directly with landlords to provide units for the program.

Illinois Cares Rx Basic and Plus

  • Illinois Cares Rx provides prescription drug assistance to low-income seniors and disabled persons. For participants enrolled in Medicare Part D, Illinois Cares Rx helps lower the participants’ copayments and cost-sharing. Illinois Cares Rx provides direct prescription drug coverage for participants who are not eligible for Medicare.

Nicor Gas Reconnect Assistance

  • The Reconnect Program allows qualified disconnected residential customers to reconnect their service by paying one third of their past due balance with installments of the remaining balance over the following four months plus current month’s usage.

Temporary Assistance for Needy Families (TANF)

  • The TANF (Temporary Assistance for Needy Families) program focuses on getting TANF recipients into jobs. When you apply for TANF benefits, the Department of Human Services (DHS) will meet with you to discuss your job goals and skills, work history, and education. DHS will also ask about any problems that make it hard for you to get and keep a job.
  • To receive TANF, you must participate in the assessment and your assigned work-related activities, unless you have good cause (a good reason to not participate, for example a medical condition that prevents you from working).

Family Care

  • FamilyCare offers healthcare coverage to parents living with their children 18 years old or younger. FamilyCare also covers relatives who are caring for children in place of their parents
  • FamilyCare covers doctor visits, dental care, specialty medical services, hospital care, emergency services, prescription drugs and more
  • Parents can get FamilyCare if they live in Illinois and meet the FamilyCare income limits.

General Assistance

  • The General Assistance program (GA) provides aid to very poor people who are not receiving, or do not qualify for, other public benefits.
  • “General Assistance” helps meet basic needs such as housing, utilities, food, clothing and medical care. The aid can be in cash, vouchers or medical assistance.
  • GA is known as the program of last resort. This means that you can get GA only if person do not receive other forms of income assistance. To qualify, one can have very little income from other sources and very few assets.

All Kids

  • All Kids is Illinois program for children who need comprehensive, affordable health insurance, regardless of family income, immigration status or health condition.
  • All Kids covers doctor visits, hospital stays, prescription drugs, vision care, dental care and eyeglasses. All Kids covers regular check-ups and immunizations (shots). All Kids also covers special services like medical equipment, speech therapy and physical therapy for children who need them.

Low Income Home Energy Assistance Program (LIHEAP)

  • For many Illinois households, energy costs place a severe and continuing stress on a family’s budget.  In some instances, the household is forced to make painful decisions regarding which bills to pay and which necessities to survive without.  The Low Income Home Energy Assistance Program (LIHEAP) is designed to help eligible low income households pay for winter energy service.

Assistance from ComEd

  • ComEd company offers energy assistance programs that help those most in need.
  • CHAMP is a program to assist activated members of the U.S. Military, National Guard, and Reserves who have been called to active duty with paying their electricity bills. The program, called ComEd Helps Activated Military Personnel (CHAMP), offers a package of benefits to assist activated military personnel who reside within ComEd’s service territory.

Good Samaritan Initiative

  • Good Samaritan Initiative allows utility customers with account balances that are too high to be covered by LIHEAP alone, but less than $3,000, to get their service restored by paying $250 or 20 percent of their remaining balance, whichever is less. Customers must also set up payment plans with their utilities provider for the remainder of their balance.

Emergency Housing Assistance Program-Chicago

  • EHAP is a program administered by the City of Chicago Department of Housing and Economic Development (HED) that provides grants from $5,000 to $30,000 for very low-income owner occupants of 1-4 unit residential buildings for essential repairs. The program provides for the repair and/or replacement of heating systems, roofs and porches.
  • The three components of EHAP are: Roof and Porch Repair/Replacement, Repair and/or Replacement of Residential Heating Systems and Home Repairs for Very Low-Income Households Facing Imminent Threats to Health and Safety.

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